Frequently Asked Questions

Looking for answers? We've got you covered. Explore the topics below for our most frequently asked questions.

 

How can I find my perfect size?

 You have the option to purchase a sizing guide under your preferred shape and length to ensure both optimal adhesion, long-wear, and a perfect fit for your nails. Or alternatively use our digital sizing guide and size your nails at home. Standard sizes XS, S, M, L are available. If the standard sizes listed do not fit, select "custom" when ordering and write your size in the text box provided. Watch an in-depth video demonstration here on how to size your nails using our sizing guide. 

 

How can I order a custom nail set?

 If you'd like to order a custom design of your choice please email DM us @malcriadanails including your name, press on size, and inspiration pictures. From there, I will provide you with a quote then you'll place your order here. Processing will begin once order is placed. 

 

What is included with my nail order 

 Every press ons order will include a nail prep kit (file, cuticle pusher, alcohol pad, nail glue) and an instructions card

 

How long does processing take?

 Processing will take anywhere from 3-7 business days to process for press on nails. Shipping will usually take 3-5 business days for US only. 

 

What if the nails I purchased don't fit?

 We kindly advise that all purchases are final, without the option for refunds, returns, or exchanges. To ensure your satisfaction, please utilize our sizing guide
in your preferred shape and length for a perfect fit.

 

How long do the nails last?
 The durability of the nails typically ranges from 2 to 4 weeks, depending on the preparation of your natural nails and how much wear and tear they endure daily.

 

How do you remove the nails?
 Apply cuticle oil around the the press ons to loosen the adhesive then soak in warm water for 10-15 minutes soak them for more time if needed. The press ons should easily peel off your nails.